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Confidently manage high-demand online ticket sales

You’re running an online ticket sale or event registration and are expecting massive traffic. The concert, art exhibit, or performing arts show is incredibly hyped. Your site has to handle traffic peaks and verified fans need a fair chance to buy tickets without relying on resale sites. 

But waves of traffic hit your site before the onsale even starts, with traffic continuing to overwhelm your online ticketing system until it crashes.

Run fair and smooth online ticket sales with Queue-it's virtual waiting room.

Online ticket sales can experience overwhelming demand

Visitors can drown your infrastructure in requests until it crashes

Onsale overloaded by fans
Fans hit your site before the onsale even starts
Bad bots grab tickets from fans
Bad bots unfairly grab tickets from loyal fans
Payment gateway not accepting payment
Payment gateways collapse under the traffic
Inventory system overheating
One hyped onsale can bring down your whole site

Hurting your chances of a successful onsale

91%
of enterprises report downtime costs exceeding $300,000 per hour

53%
of IT decision makers think their company will experience an outage so severe it makes national media headlines

40%
bad bots make up 40% of all ticketing traffic

 

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Run smooth & fair onsales no matter the demand

Prevent early visitors from crashing your site
Prevent early visitors from crashing your site
Website bottlenecks with shield
Shield bottlenecks like payment gateways
Inventory system in sync
Maintain inventory system integrity
Block bad bots from taking tickets
Block bad bots from taking tickets
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Ensure fairness with a live raffle & first-in, first-out waiting room
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Protect your business’s reputation

Watch how Queue-it's virtual waiting room works

How does Queue-it work video
How does Queue-it work video
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Deliver a fairer experience by blocking ticket bots

Put tickets in the hands of real fans with live raffles and protection against bots & abuse. Ticketmaster has blocked 13+ billion ticket bots over 17,000+ events using Queue-it's virtual waiting room.

Saved our bacon! Queue-it has helped us to deliver some of our most successful on-sale events ever, smoothly processing thousands of customers through to our website at times of peak demand. Major show producers have been happy with the capability of our site to sell their product without falling over—thanks to Queue-it.  

Paul Thompson, IT Manager, Mayflower Theatre

Paul Thompson, Mayflower theatre

Queue-it kept our website up and running, even with more than 60,000 customers in queue on the day of the release and over 100,000 customers visiting our site throughout the ticketing announcement. Queue-it paid off—the service is ideal and highly recommended to all other companies looking to manage end-user overload situations.

Nicholas Triantafyllou, IT Business Systems Manager, The Barbican 

Discover ticketing insights & success stories

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Success story

1 million in queue: How Ingresso.com delivers on massive demand

Ticket bot
Blog

Everything you need to know about ticket bots

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Resource

Free guide: 8 proven tips for a successful ticketing onsale

Run fair & smooth online ticket sales

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