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Queue-it Connectors

Queue-it’s virtual waiting room can be deployed using our pre-built Connectors to integrate into your web technology stack. Once you have found and implemented the best Connector for your business requirements, you will be able to manage all of your waiting rooms through the web-based GO Queue-it Platform and/or the Queue-it Admin API.

Client-side (JavaScript)


For Queue-it’s client-side Connector, JavaScript code is inserted on the relevant pages that are to be protected by the waiting room. It is easy and quick to implement the JavaScript Connector. However, it is less secure than our server-side Connectors, as tech-savvy end-users can potentially manipulate the client code and skip the queue.

To implement the client-side Connector, insert the JavaScript snippet below into the page(s) on your site and you are ready to protect them. You find the snippet with your account ID on the events Deployment tab in GO Queue-it, our web-based admin platform.

<script type="text/javascript" src="//static.queue-it.net/script/queueclient.min.js"></script>
<script
  data-queueit-intercept-domain="{YOUR_CURRENT_DOMAIN}"
  data-queueit-intercept="true"
  data-queueit-c="{YOUR_CUSTOMER_ID}"
  type="text/javascript"
  src="//static.queue-it.net/script/queueconfigloader.min.js">
</script>

Additional Resources

See our Technical Integration White Paper. Start with section 6: JavaScript Integration Method Details.

White papers are available in the GO Queue-it Platform under Help | White Papers. If you do not have access to the GO Queue-it Platform, you can request the white paper.

Web Application


Queue-it’s server-side integration uses a secure Connector SDK. This integration is the most secure, as its server-side execution prevents end-user manipulation and ensures an unskippable queue. A server-side integration can normally be done in one day by a skilled developer.

Documentation

Additional Resources

See our Technical Integration White Paper. Start with section 5: Known User Integration Method Details.

White papers are available in the GO Queue-it Platform under Help | White Papers. If you do not have access to the GO Queue-it Platform, you can get the white paper.

Native App


Queue-it's native mobile app Connectors allow you to prevent traffic overload on your iOS, Android, or React Native app. With the native mobile app Connectors, you can either 1) enqueue app users into the same waiting room as desktop users or 2) enqueue app users into a separate waiting room. By using WebView in the app, end-users can see the same responsive waiting room page in the app as end-users see on the desktop view.

Documentation

Additional Resources

See our Technical Integration White Paper. Start with section 5: Known User Integration Method Details.

White papers are available in the GO Queue-it Platform under Help | White Papers. If you do not have access to the GO Queue-it Platform, you can get the white paper.

Proxy/CDN/Load Balancer


Queue-it offers edge Connectors for integration with popular proxies, content delivery networks (CDNs) and load balancers.

Documentation

Additional Resources

See our Technical Integration White Paper. Start with section 5: Known User Integration Method Details.

White papers are available in the GO Queue-it Platform under Help | White Papers. If you do not have access to the GO Queue-it Platform, you can get the white paper.

Ecommerce Platform


Queue-it offers server-side Connectors for integration with popular ecommerce platforms.

Documentation

Additional Resources

SalesForce CC:
See our Technical Integration White Paper. Start with section 5: Known User Integration Method Details.

White papers are available in the GO Queue-it Platform under Help | White Papers. If you do not have access to the GO Queue-it Platform, you can get the white paper.

Queue Token


Queue-it’s Queue Token SDK is used to ensure that end-users cannot enter the waiting room without a valid token. This token could be for example a promo code, a login id, etc. The token is generated by your logic. It also serves as a container which can carry sensitive user information from integrating system into the waiting room.

The Queue Token SDK is a powerful way to combat bots. For example, when running a members-only ticketing sale, the venue could require members to enter their membership ID to get a spot in the waiting room.

Documentation

Additional Resources

See our Bots & Abuse Management White Paper. Start with section 3.6: Queue-Token SDK.

White papers are available in the GO Queue-it Platform under Help | White Papers. If you do not have access to the GO Queue-it Platform, you can get the white paper.

License


Queue-it Connectors v3 are published on https://github.com/queueit and are all Open Source licensed under the MIT License.

 

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