Prevent early visitors from overwhelming your site and neutralize any advantage to arriving early. Capture early visitors on a countdown page and randomize them just like a raffle once the sale or registration starts. Later visitors are added to the end of the line in a first-in-first-out order.
Queue-it acts as a safety net that constantly monitors your traffic inflow and only activates the waiting room when traffic exceeds thresholds you configure. In overload situations visitors are offloaded to the waiting room and throttled back to your site or app on a first-come, first-served basis.
Customers like Ticketmaster and Lilly Pulitzer use Queue‑it for:
Your performance bottlenecks are specific to your website setup. With Queue-it you can protect your entire site or target your worst bottlenecks. This flexibility means your customers can browse and only enter the waiting room on resource-intensive actions like “Add to Cart” or checkout.
Every business has its own device mix, but the future is clearly mobile. Queue-it is built to accommodate the unique challenges of mobile queuing. Visitors keep their place in line if they leave the browser or app, lock their phones, or if their phones run out of battery. Meet your customers where they are and cover all entry points to your infrastructure.
Don’t leave your customers to decipher confusing error messages or frantically refresh the page.
Create a branded experience with Queue-it’s versatile waiting room page. Engage visitors with promotional marketing content and keep them updated in real time with the communication pane. You increase trust, loyalty, and customer satisfaction.
A Queue-it waiting room is simply a waiting page inserted between two web pages. Queue-it does not operate as a DNS / reverse proxy. Flexible implementation lets you protect the site and/or page level.
Pass visitors to the waiting room with a direct link, client-side JavaScript, server-side, or edge implementation. Our Connectors support integrations with native mobile apps and leading CDN, load balancer, tag management, ticketing, and ecommerce platforms in all languages.
Queue-it is hosted globally on Amazon AWS. Our technology team has built a secure, robust and high availability architecture. To hedge against AWS, network, and web outages, we have built a distributed fault-tolerant architecture that allows us to rapidly implement changes if needed.
"I can count on one hand the number of times in my career I've implemented a new technology and it exceeded my expectations. Queue-it is one of those times, both in how easy it is to implement, and in how well it works."
Denis Goulet, New Hampshire State CIO
