- AWS Qualified Software (Foundational Technical Review passed)
- Built on AWS using 10+ core services (EC2/ECS, ALB, Dynamo DB, WAF/Shield)
- AWS Marketplace procurement
- Powers peak traffic management for 1,000+ customers with 30+ billion visitors per year
- CloudFront Connector using two Lambda@Edge functions that bring the performance & reliability benefits of the edge
- One-time setup without any DNS changes needed; all logic & infrastructure hosted on Queue-it’s AWS environment
- 60 minute "Hello World" & integration typically in a day
- 20+ additional Connectors for edge, server-side, client-side, and mobile app integrations
- Get key metrics in real time like customers entering/existing the waiting room per minute, average wait time, and number of customers waiting
- Adjust traffic flow on-the-fly, raising or lowering throughput based on system performance, with REST-based APIs or in the web-based admin platform
- Send real-time messages to update customers on sale progress or communicate status changes
- Pause the queue if something unexpectedly goes wrong, holding visitors in place and communicating with them while you resolve the issue
- Deliver fair access with customizable first-in-first-out & randomization mechanisms
- Keep visitors informed with key wait info like expected wait time & live updates on event progress
- Offer flexible queuing by letting customers get notified by email when it’s their turn & transfer their queue position to another device
- Enhance the experience with fully customizable waiting rooms that can include videos, playlists, and games
- Implementation services to ensure your integration is configured based on industry best practices & on-call support to ensure your first event is a success
- 24/7/365 global technical support with optional enterprise SLAs for guaranteed response times
- Enhanced event support, including pre-event planning, live monitoring, post-event analysis
- 9.8/10 Quality of Support rating on G2
"The peace of mind we get from using Queue-it is outstanding. The virtual waiting room reacts to and controls our traffic instantaneously, and if we need to make any changes, we can easily do it on the spot with the API or the dashboard.”
THIBAUD SIMOND, INFRASTRUCTURE MANAGER
“Queue-it helped us deploy controlled digital services that kept us out of the news, brought a sense of calm to our organization, and ensured we worked as efficiently as possible.”
Santiago Aguilera Moreno, IT Systems Architect
"If you have peak demand scenarios like an iPhone launch, Queue-it is really a no brainer. It's an easy win for successfully handling big events without investing huge amounts of money into re-architecting for peak traffic.”
TOM GRAMMER, HEAD OF MOBILE SERVICES
“I can count on one hand the number of times in my career I've implemented a new technology and it exceeded my expectations. Queue-it is one of those times, both in how easy it is to implement, and in how well it works.”
DENIS GOULET, NEW HAMPSHIRE STATE CIO
37%
avg. server scaling savings by controlling ingress with Queue-it & avoiding pre-scaling for short bursts
48%
avg. reduction in staff needed on-call during sales, freeing them to drive added value for your business
84%
of customers say their user experience improved (fair access, informed wait, no overselling/errors)
* Based on 214 survey responses from Queue-it customers (2023 & 2024). See the results.
